Quality Assurance & Returns Policy

Quality Assurance & Returns Policy

At Theomliving, we take every possible step to ensure that your order reaches you in perfect condition. Each product undergoes multiple quality checks before dispatch and requires your inspection and signature upon delivery. This process helps us guarantee that you receive exactly what you ordered, crafted to the highest standards.

In the rare event that you notice any manufacturing defect or damage in your product, we request you to review our Returns & Exchange Policy for further guidance on the next steps.

We strongly recommend that customers carefully review product dimensions before placing an order to ensure smooth delivery and placement in their homes. Please note that we will not be able to offer returns or exchanges if a product does not fit through entryways, staircases, or elevators.